Delete profile information from Zea

To meet global data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Protection Act (CCPA), the Primary Owner of an organization can delete a member’s profile information. We’ve outlined some key details below for both members and owners, but contact us if you have questions.

Some background

• Deletion is permanent — once profile information is removed, it can't be recovered.
• The Primary Owner of an Organization controls their data (we call this Customer Data). This includes all of the content submitted by members, along with member profile information.
• When members leave a workspace or organization, they may have the right to request their profile information be deleted by the Primary Owner. As the data controller, the Primary Owner is responsible for determining whether profile information requires deletion.
• The Primary Owner of an Organization can contact Zea to request deletion assistance.

What is profile information?

When we talk about member profile information, here’s what’s included:

• First name
• Last name
• Profile picture
• Email address
• Job title

The following content is not considered profile information and will not be deleted as part of a request to remove a member’s personal information:

• A member’s change history from any Workspaces, Hubs, or Projects
• Client Generated Data

Note: A deactivated User's full and display name will appear as @deleteduser when their profile information has been deleted.

For Free and Paid Members

A, Organization Owner is responsible for determining whether profile information requires deletion. Read our User Terms of Service.

Request to delete your profile information

Contact Zea

If you're unable to get in touch with the Organization Owner, we can help with forwarding the request on your behalf.

1. Send us a note at help.zea.live. To help us locate your account, include the following information:
   • Your workspace URL
   • The email address associated with your Zea account
2. We'll forward your request to the Organization Owner.
3. The Organization Owner can then approve us to delete your profile. This will:
   1. Remove your name
   2. Email address
   3. Any other personally identifiable information from the Organization.

Thoughts, feedback, or suggestions?